Escrow & Buyer Protection

Every transaction is protected

Your payment is secured until you receive and verify your order. If something goes wrong, Gadahere helps mediate disputes and supports eligible returns — so you can buy and sell with no risk nor surprises.

How Gadahere escrow works

1

Buyer pays

2

Gadahere holds funds

3

Seller delivers

4

Buyer confirms

5

Funds released

If the buyer does nothing, payment is automatically released to the seller after 5 days — so vendors always get paid.

Always inspect before you confirm. Open it, check it, and make sure every product matches what you ordered — before you release your money. Once you confirm delivery, escrow pays the seller. If anything is wrong, don't confirm — open a dispute instead.

What buyer protection covers

Escrow-secured payments

Your money is held safely until you confirm your order.

Dispute resolution

If something goes wrong, we investigate and mediate fairly.

Refund & return support

Approved disputes may qualify for refunds and return shipping.

Delivery support

Automatic delivery fees, coordination and order tracking.

Transparent pricing

Simple protection pricing

A Transaction Protection Fee of 3.5% per transaction (capped at ₦500,000) funds escrow, dispute resolution and buyer protection.

  • Secure escrow payments
  • Dispute resolution
  • Refund support
  • Eligible return assistance

The same protection on every plan — free or paid.

Escrow protection calculator

See the protection fee before you transact.

Item price₦40,000
Protection fee (3.5%)₦1,400
Buyer pays₦41,400
Seller receives (after confirmation)₦40,000
The protection fee covers secure escrow, dispute resolution, refund support and eligible return assistance. Funds are held until you confirm delivery, and auto-release to the seller after 5 days.

Protection FAQs

Immediately after you confirm your order, or automatically after 5 days if no action is taken.