Escrow & Buyer Protection

Every transaction is protected

Your payment is secured until you receive and verify your order. If something goes wrong, Gadahere helps mediate disputes and supports eligible returns — so you can buy and sell with no risk nor surprises.

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How Gadahere escrow works

1

Buyer pays

2

Gadahere holds funds

3

Seller delivers

4

Buyer confirms

5

Funds released

If the buyer does nothing, payment is automatically released to the seller 24 hours after delivery — so vendors always get paid.

Always inspect before you confirm. Open it, check it, and make sure every product matches what you ordered — before you release your money. Once you confirm delivery, escrow pays the seller. If anything is wrong, don't confirm — open a dispute instead.

What buyer protection covers

Escrow-secured payments

Your money is held safely until you confirm your order.

Dispute resolution

If something goes wrong, we investigate and mediate fairly.

Refund & return support

Approved disputes may qualify for refunds and return shipping.

Delivery support

Automatic delivery fees, coordination and order tracking.

Transparent pricing

Simple protection pricing

A Transaction Protection Fee of 3.5% per transaction (capped at ₦500,000) funds escrow, dispute resolution and buyer protection.

  • Secure escrow payments
  • Dispute resolution
  • Refund support
  • Eligible return assistance

The same protection on every sale — there is nothing to subscribe to.

Escrow protection calculator

See the protection fee before you transact.

₦
Item price₦40,000
Protection fee (3.5%)₦1,400
Buyer pays₦41,400
Seller receives (after confirmation)₦40,000
The protection fee covers secure escrow, dispute resolution, refund support and eligible return assistance. Funds are held until you confirm delivery, and auto-release to the seller 24 hours after delivery if no dispute is raised.

Protection FAQs

Immediately after you confirm your order, or automatically 24 hours after delivery if no dispute is raised.